Impact of total quality management (TQM) practices and service quality (SQ) on organizational performance (OP) along with customer satisfaction and employees satisfaction
The purpose of this of this research is twofold to investigate the impact of total quality management (TQM) practices & service quality on organizational performance and their effect on customer satisfaction (CS)and employee satisfaction(ES) .One chain of store named Hyper Star is selected to execute the objectives of the research. Data from 200 employees and 200 customers of the Hyperstar from Lahore, Pakistan is collected by Cross sectional survey by using structured questionnaire, the response is determined by using 5 item based likert scale. With the reliability of all the constructs more than 70%, Regression analysis reveals that TQM and SQ effect positively and significantly on OP, CS and ES.
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3662. Importance of Moringa Oleifera tree to human livelihood: a case study of Isokan local government area in osun state
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| Azeez, F.A., Nosiru, M.O., Clement, N.A., Awodele, D.A., Ojo, D and Arabomen, O |
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Category : Agricultural Sciences | Sub Category : Agriculture |
Importance of Moringa Oleifera tree to human livelihood: a case study of Isokan local government area in osun state
It is a perennial softwood tree with timber of low quality, but which for centuries has been advocated for traditional medicinal and industrial uses Moringa Oleifera is an ideal plant to promote at the household level because it is extremely resilient to harsh growing environments, including drought, poor soil quality and many pests and diseases. It is a complete food in itself. Everything about the moringa oleifera is nutritious. You can eat the cooked leaves, shoots, pulp and seeds. This study seeks to determine the profitability of Moringa oleifera production with a particular reference to the socio economic characteristics of the farmers in the study area. The area covered by this study is Isokan Local Government Area of Osun state. Data for this study were collected from primary source. primary data were colleted using structured questionnaires. A combination of analytical tools were employed. They include descriptive statistics such has mean. frequency and distribution, percentages, budgetary analysis and Tobit model. This study therefore recommends that more technologically improved methods of processing, packaging and preservations should be adopted and encouraged for economic efficiency.
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In-Situ Transesterification of Jatropha curcas Seed Oil Using CaO Derived from Egg-Shell as Catalyst for Biodiesel Production
Biodiesel production encountered many problems such as low energy balance and food verses energy problems. To solve these problems in-situ transesterification of Jatropha curcas seed oil was carried out, with 1:1 (v/v) of n-hexane – methanol co-solvent and calcium oxide derived from egg-shell as catalyst at 65? temperature for 2 hours. The soxhlet extraction apparatus was used and the effect of catalyst doses was studied, it was found that all the catalyst used in this research produced fatty acid methyl esters (biodiesel) with acceptable fuel properties with the exception of acid value which is higher than the ASTM biodiesel standard limit. GC/MS results revealed that Jatropha curcas oil biodiesel consists of 9-Octadecenoic acid (Z) - methyl ester, Octadecanoic acid, methyl ester, 9,12-Octadecadienoic acid,13-methyl, methyl ester, 8-Octadecenoic acid, methyl ester (E) and Hexadecanoic acid, methyl ester which indicated that this method is an alternative way of biodiesel production with lower energy input as compared to conventional method.
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Influence of storage condition on the shelf life of amoxicillin tablets
Quality of pharmaceutical is of vital importance for patient safety. The loss of potency may influence the efficacy and safety of pharmaceuticals. This study determines the influence of storage conditions on the shelf life and potency of selected antibiotics. A significant statistical difference was observed across the potency data selected antibiotics brands. The data point out that maximum reduction in shelf life was observed at room temperature as compared with cool temperature. These results authenticated that improper storage conditions resulted in failure to meet product characteristic and specification during shelf life. Optimum storage conditions and procedures ensure that the potency and integrity of medicinal products are maintained throughout their shelf life.
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Investigating the relationship between writing components and the quality of writing: a case of construct validation using Structural Equation Modeling (SEM)
This study is an attempt to investigate empirical justification for selection and number of components used in evaluation criteria based on which scoring scales are developed and score is assigned; a need which is felt by many scholars. Following the literature eight evaluation criteria was selected and a scoring scale was developed. 124 scripts (totally 248) for each task of letter writing and argumentation were scored analytically with the selected eight components. Then the scores were tested through a number of statistical procedures (Exploratory and Confirmatory Factor Analysis) to empirically examine the underlying components of writing against which quality of writing was assessed. The results indicate that it is possible to have a standard to empirically justify the selection and number of components. However, this finding is not conclusive and there are still some uncertainties which warrant further studies.
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Is menstrual hygiene and management an issue for the rural adolescent school girls?
Menstrual Hygiene and Management is an issue that is insufficiently acknowledged and has not received adequate attention in Reproductive Health and water sanitation and Hygiene in most of the developing countries including India. Its relationship with and impact on achieving many Millennium Development Goals is rarely acknowledged. It is clear that measure to adequately address menstrual hygiene and management will directly contribute to MDG-7 on Environment Sustainability and indirectly to MDG-2 on universal education and MDG-3 on gender equality and women empowerment(Water Aid Publication,2009).However the attention on this issue is far from sufficient. Adolescence in girls has been recognized as a special period in their life cycle that requires specific and special attention. In Tamilnadu the adolescents constitute nearly 19.5 percent of the total population of the state. Among the female population the adolescent girls constitute more than 19.3 percent. The rural adolescent girls constitute nearly 56.8 percent to the total adolescent girls to Tamilnadu. With the above background this study was undertaken with the objectives of assessing the knowledge of girls about menstruation and menstrual hygiene practices and health issues and challenges faced by adolescent school girls during menstruation. The present study was undertaken among the adolescent school girls in the rural settings of Cuddalore district in Tamilnadu. Five Government Higher Secondary Schools situated in villages of C.Mutlur, Keerapalayam, Kodipallam, Kavarapattu, and Thandavarayan Cholagan Pettai situated at Chidambaram Taluk, were selected for this study. The findings obtained through different methods and tools used in the study have been organized and presented under the four themes of Knowledge and beliefs, Experience during Menstruation, Restrictions and Absenteeism and Hygienic Practices.
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Isolation and screening of bioactive compound from actinomycetes isolated from salt pan of Marakanam district of the state Tamil Nadu, India
Natural products remain either the source of the inspiration for a significant proportion of the new small molecule chemical entities introduced as drugs. Actinomycetes are the largest antibiotic producing genus in the microbial world discovered so far. The number of antimicrobial compounds reported from the different species of actinomycetes per year has increased almost exponentially for about two decades. As marine environment are different from terrestrial it is concluded that marine actinomycetes might produce various types of novel bioactive compounds and enormous antibiotics. The objectives of this study is to isolate actinomycetes from salt pans of Marakanam to optimize and screen the production of secondary metabolites from the isolated, two isolated selected actinomycetes and to the check the antimicrobial activity of these metabolites against pathogens. Out of 30 actinomycetes isolates Ros11 and Ros25 were screened and characterized based on antimicrobial properties. The secondary metabolites were extracted from Ros 11 and Ros 25 by chemical solvents, ethyl acetate and acetone. Using well diffusion method it was observed that secondary metabolites of Ros 25 formed maximum inhibition zones, 10mm, 12mm and 15mm against Staphylococcus aureus and fungal pathogens Aspergillus niger and Aspergillus fumigates, respectively. The Ros 25 isolate could be the better candidate for the production of antibacterial and antifungal compounds.
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Knowledge and Relativity Towards the Knower, the Known, and the Knowing in Education Theory and Practice
This treatise presents evidence that education theory and practice is a process that integrates the knower, the known, and the process of knowing. It is an activity of integrating what is taught and learner’s experience to the existing curricula of pedagogy in learning institutions. The purpose of this discourse is to divulge the connectivity of the knower, or learner; the known, or subject matter; and the processes of knowing. The initial section presents a collocation of what is taught with the learner’s awareness in education practice. The second part analyzes the nature of the knower, the known, and the process of knowing. It suggests that the deficiencies in education practice as reflected in the systems of education emanate from the limited correlation of these three mandatory facets in objective knowledge. The relativity of correlation of the facets of knowledge is a requisite means of solving the issues facing pedagogical activity as well as proposing an apt guide for the theory and practice within the systems of education. In conclusion, this article highlight that this negation can be contracted by stabilizing the connection between the knower’s awareness, full potentiality of the mind, and substance of knowledge.
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Law and criminal justice system in Nigeria: The dichotomy of native and western styles of law enforcement
In the last two decades since the present political dispensation, Nigeria?s law enforcement system has faced challenges with reconciling the different and often conflicting native and western style of law enforcement in a magnitude that have never been seen before since independence 58 years ago. The citizens have felt disenchanted with the way and manner successive governments have managed to resolve the conflicts for the welfare of the generality, and this has exacerbated situation. Most Nigerians felt that past governments have ignored, and often fought against the effective, efficient, and widely used native law enforcement and social control systems. The official government?s position is hostile to the native law enforcement systems and has continued to date throughout Nigeria and indeed in some African countries. This paper argues that the criminal justice system in Nigeria should be redesigned to either reflect the centrality of the native systems in Nigerian lives or adopt correctly in form and substance the western style if Nigeria is to be a player in the comity of nations in this 21st century.
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Level of Cognitive Domain Addressed in SAQs of Undergraduate 1st Professional Anatomy Written Examination
Short answer questions (SAQs) are one of the popular accepted means of evaluation in medical education. Importance of understanding approach towards Anatomy is beyond doubt. The level of cognitive domain in SAQ should be addressed recall (60%), understanding (20%) and application (10%) is mentioned in the new curriculum 2012. To observe the SAQs of ‘3-years’ 1st professional undergraduate Anatomy written examinations regarding the addressed level of cognitive domain. Study was conducted at the department of Anatomy, Enam medical College, Savar, Dhaka. Twelve (12) Anatomy written SAQ paper from May 2015 to November 2017 of Dhaka University were collected and grouped according to the addressed level of cognitive domain. (76.48%), (74.03 %) of the SAQs of paper-I and paper-II addressed recall, (23.52%), (25.91%) understanding level respectively. There was no application type of question in both papers. No significance difference was observed in between two papers, but significance difference (p<0.001) was found with the curriculum. Keeping the importance of SAQ in mind as assessment tool, should focus for achieving the proposed level of cognitive domain according to the curriculum.
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