Management Arts

The study conducts job strain, stress among managers to cause of presenteeism among managers. The data were obtained by using COPSOQ stress scales, Stanford Presenteeism Scale (SPS-6). The questionnaires administered to all 75 managers in 3 companies situated in Iran. The research questions were conducted using the Analysis of Variance (ANOVA) and T-test. According to the findings the managers experience significantly higher levels of stress, also with female managers experiencing higher levels of job strain than men. Moreover, high levels of stress are related with decreased presenteeism. Meanwhile, a significant difference was obtained in the means between age groups, as the youngest respondents indicating decreased presenteeism.

The advent of ERP Systems, marked a new beginning in the Information Systems arena. It has brought about in reality the much sought after idea of providing competitive edge to organizations with the help of Information Systems. Though worldwide, several companies have extended their ERP systems to cover the entire supply chain, most of the Indian companies are still lagging behind. The research work carried out, was a Case Study based research work where a comparison and analysis of 10 cases was carried out in such organizations where ERP has been implemented. The basic objective of the study was to compare ERP implementation projects of ten successful companies and find critical issues related to various Pre-implementation, Implementation and Post implementation phases. The role of Information Systems in effective management of organizations has been since a long time. From merely crunching numbers, to helping taking strategic decisions, Information Systems have come a long way today. Enterprise Resource Planning (ERP) system, a term coined by Gartner Research firm in the beginning of 1990s, was one such IS application that marked the beginning of a new age of enterprise wide computing.

The study brings out subscribers preference of Mobile Number Portability (MNP) in Coimbatore city. The main objective of this study is to know the subscriber inclination and major influencing factor for preferring a particular operator. The research design used in this study is descriptive research design. Data was collected from 200 subscribers, after screening the data 200 subscribers were taken into the account. Data was collected by survey method through structured questionnaire with closed ended questions. The primary data were collected through questionnaire, personal and telephonic contact with the subscribers. The secondary data were collected from the available literature sources. For distribution of questionnaire to the subscribers random sampling method was used and to collect the customer opinion survey was taken among the selected subscribers. The collected data includes personal details, preceding and existing operator, awareness of MNP, utilization of MNP and satisfaction level of MNP. Most of the educated subscribers are having the awareness about of MNP. But, in case of illiterate people no awareness is there about the MNP. Most of the subscriber made satisfied with new operator. In India, out of 851 million subscribers 13 million subscribers are makes MNP request (1.53 %) the same outcome is exposed in this study also i.e, most of the subscribers are not willing to switch their operator and they want to retain their existing operator.

This paper explores the dimensions that contribute to leadership excellence in Thailand and empirically tests the Selvarajah, Duignan, Nuttman, Lane and Suppiah (1995) model. Summated scales for the importance of Excellent Leadership, Personal Qualities, Managerial Behaviours (MB), Organisational Demands, and Environmental Influences were developed. A structural model was constructed to explain the relationship in excellence in leadership. 403 managers participated in this research. The findings suggest that there are strong cultural factors such as non-confrontation and respect moderating the perceptions of Thai managers with regard to an Excellent Leader. Thailand attracts international investor interest and the relevance of behavioural values for business is of great importance to human resources management. There is limited literature on Thai management and leadership styles and the available literature has not linked cultural values and norms to leadership constructs in Thailand. The findings in this paper are important for managers on foreign assignment in Thailand and for others who engage with Thailand.

Medical Tourism forms a significant proportion of less developed countries’ income. With regard to Iran’s attractiveness for tourists and big advantages of developing this industry in the country and lack of researches in this field, identification of motivations of medical tourists for choosing Iran, can significantly improve this burgeoning industry. Statistical population of this research is foreign medical tourists which have traveled to Iran for medical treatments. The data is gathered through distributing 56 questionnaires consist of 38 questions between medical tourists which were chosen by the method of convenience sampling. For testing the conceptual model multi linear regression has been applied. Results showed that while treatment cost, waiting time, treatment options, medical facilities and sociological factors are significantly and positively influential on medical tourists’ motivation, service quality, political conditions and tourist attractions has not any significant influence on medical tourists’ motivation. Therefore, we suggest concentrating the investment on the first 5 above mentioned factors in marketing plans and considering prevention of bad effects of the other factors.

The objective of this paper is to explore the role networking play in making small scale business activities more sustainable. Using a sample of 320 women small scale business operators from the Mfantsiman district of Ghana, the study adopts the multinomial logit as well as ordinary least square (OLS) estimation techniques to determine the effects of number of network on start-up capital and credit amount. The central focus of the paper is to discuss the role of networking in making women more innovative in sourcing for start-up and top-up capital for business activities. The paper establishes that belonging to more than three networks significantly reduces the quantum of credit that women business operators can access thus it is one network that significantly determines credit size for business expansion but at the start –up stage, more networks is vital in sourcing for start-up capital from other sources. The paper recommends that networking should be used by women not only at the start-up stage but also the later stages when financing needs becomes more crucial for business expansion, it is important for women to stay with an established network. Besides networking, the paper offers recommendations on ‘flexible’ repayment schedule as a way of increasing credit duration for greater access to loans. The paper offers policy recommendations to assist in building stronger entrepreneurial network in order to ensure sustainable entrepreneurship.

The importance of qualitative housing units and by extension, the general environment on the life of individuals, communities and even nations at large, can never be over-emphasized. But unfortunately, achieving these have become nearly impossible, especially in the third world countries, despite the adoption of various national and international policy frameworks like Agenda 21 and the UN Habitat II. Thus, human settlements have become the avenues through which the physical environment is abused and misused to the detriment of the present and future generations. Among the chief problems bedevilling human settlements is the non implementation of development plans leading to the poor state of housing units and the surrounding environment, which in one way or the other, affects the residents psychologically and health-wise. Therefore, this paper assessed the relationship between housing quality and neighbourhood types in the relatively new formal and informal neighbourhoods of Minna. In order to achieve this, four neighbourhoods were randomly selected from each of the formal and informal areas. Consequently, a total of 97 questionnaires (representing 10% of the total population i.e. the housing units) were proportionally administered and the phi-coefficient technique of hypothesis testing was employed. The result of this showed that there is no statistically significant relationship between neighbourhood types and housing quality, i.e. the housing and environmental conditions of the selected formal and informal residential neighbourhoods are not statistically significantly different. Therefore, the paper recommended the computerisation of all land titles and documents in Minna in order to have a comprehensive data bank on land matters. It also recommended the development of a more pragmatic housing policy and programme where resources from both the public and private sectors would be mobilized in order to massively improve the conditions of the existing housing stock as well as the construction of new ones.

The prices of oil, natural gas, uranium and coal are increasing at a high rate. It gives importance for all countries to focus on development of alternative energy resources. For developing countries, these price increases can have disastrous economic consequences; for many countries already overwhelmed by poverty this means a choice between fuel and food, health care, education and other essentials. Renewable energy resources need priority because: 1) the rapid climate change; 2) the severe health and environmental consequences from fossil fuel burning being experienced in every major developing country city; and 3) the high cost, environmental damages and security threats of nuclear power.

Background: Discharge and Billing process being the final step in the hospital experience is likely to be well remembered by the patient. Even if everything else went satisfactorily, a slow, frustrating discharge process can result in low patient satisfaction. Thus this study was carried out with the aim to ascertain the average time taken for the patient to be discharged in a tertiary care teaching hospital of Karnataka. Method: Registers were designed for the study purpose and were kept in the ward and billing office. Instructions were given to the nurses in the ward and clerical staff at the billing office about the study and entries to be made in the register. The average time taken for the whole discharge process of an individual patient was calculated using the data maintained in the registers. The statistical analysis was made to ascertain the average time taken for discharge. Appropriate tables and graphs are used for representing various findings and results. Results and Conclusion: The average time taken for the whole discharge process i.e. Intra processing time +Inter processing time of an individual patient is 2 hours 22 minutes.

Medical-Tourism is the buzz word and talk of the day, today. State-of-the art medical assistance and the potential and exciting tourism opportunities joined together and leading to the most potential segment that is Medical-Tourism in health industries and tourism industries segment. Though it is advanced globally, India has entered this field and marching ahead. Economical and affordable cost of medical sciences with tourism attached to it, is making the seekers to throng to our country and is offering as a potential segment of business with both modern and ancient medicine in process. There are many leading players in this segment both in public and private sectors. This article discusses few of the above issues and potential Opportunities in this segment.