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Business process outsourcing is a subset of outsourcing that involves the contracting of the operations and responsibilities of specific business functions or processes to a third-party service provider. It is typically categorized into back office outsourcing - which includes internal business functions such as human resource or finance and accounting, and front office outsourcing - which includes customer-related services such as contract centre services. The bpo industry is a people oriented industry and human capital largely contributes to the top line and bottomline of the company. Thus, one of the major functions of this industry is recruitment & selection of the right employee. Due to high attrition rates prevalent in this industry, hiring of employees needs to be a fast track job with aggressive timelines. If not done so, the organisation might get impacted on its profit margins. Therefore efficient and effective hiring of employees is very vital in this industry. Hiring is also the first platform when an eligible candidate comes in direct contact with the organisation. The image formed then is the image the candidate takes forward. This image so created by the candidates hence becomes the market/public image of the organisation, which is very significant for the success of the organisation. The present study seeks to apply the principles of six sigma in making the hiring process of the organisation efficient and time bound.

Based on the increasing demand of in-service training today and the importance of induction, preparation, and professional development of teachers, this article draws the meaning of this kind of education in the field of human capital development. In recent years, policy makers have come to this conclusion that increasing the capacity of teachers by pre-service or in-service training is the only hope for developing the human capital potentiality. Then it refers to one of developing countries, Iran, to modify the application of this branch of education and training in the target educational system.

At the of 20th Century and as well as in this present time ,discussion about technology and information technology has special in many scientific and research assemblies . In recent years in our country this issue has received special attention. One of the helpful application of IT is in educational areas. This present article investing acted this issue specially and it has investigated IT in all dimensions .This article expressed the history of information technology usage in training and investigated the application of information technology in training and educational areas as well as analyzed this technology besides students and teachers and examined the relationship between education and information technology and expressed aids of this technology in students training as well as examined children training by parents.

The major objectives of the study were: to find out the different ways and means of using internet among university students; to ascertain the purposes and reasons of internet utilization patterns among university students and to give recommendations for the improvement of situation and for further research. Population of the study comprised of all the students enrolled in BS programs in eight selected universities of Khyber Pakhtunkhwa, Pakistan. Total 1000 students were selected as a sample using purposive sampling procedure. A self-developed questionnaire was used as a research tool. Mean scores and Standard Deviation were used as a statistical tool using SPSS 16. It was found that most of the students use internet at university in the company of different peoples, three to five times a week and like to chat with both male and female. Mostly students utilize internet for positive and healthy purposes. Students agreed that they find information according to their need on internet and internet gives them pleasure. It is recommended that proper awareness and guidance may be provided to the university students to utilize internet for positive, creative, constructive and healthy activities.

In this article based on case study in Tondar 90 assembly shop in Iran khodro company, with the use of "Stop -Watch" method, the cycle time of every conveyance operation to each workstation of the assembly lines is measured then the standard time of every conveyance cycle, the ideal rate of conveyance, the velocity of conveyance in each minute, are calculated. Then, with the use of linear programming technique, decrease the total expected cost of conveyance. In the next stage, by using the Hungarian allocation technique, for each line of assembly shop, lifter and the operator was allocated and in the next stage with the use of distinction criterion ranking technique, the optimum mix of lifters related to the type of identified application in the whole shop, determined. Finally with the use of ‘technique for order preference by similarity to ideal solution’ (TOPSIS), the best conveyance operator, technically the best performance of conveyance as for specified indexes, is characterized.

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Medical tourism is developing a new dimension in Malaysian healthcare system and its diversifying the national economy. In order to be competitive in this emerging industry, Malaysia needs to identify and implement competitive strategies based on the needs of medical tourists globally and the availability of its resources in the country. Literature review shows the study on medical tourism is focusing on wide variety of issues ranging from cost, promotion, barriers and cultural aspects. This conceptual paper would like to propose the extension of Porter model and Peng Y model of internationalization in medical tourism research. Porter model usually used in manufacturing and service oriented research. Whereas Peng Y model usually used in the international business studies. As medical tourism is moving forward to be a competitive industry and it is happening globally, it is wise to extend or associate those two models in the medical tourism research. Therefore, this paper is focused on competitive strategies, institutional based strategies, industry based strategies and resource based strategies that the health care centers need to adopt based on the both models. A theoretical framework is proposed to research emphasizing on the above four strategies in medical tourism.

If the initial temperature is an even power function, then the heat transform with the source solution as the kernel gives the heat polynomials. We discuss various properties of the heat polynomial and its Appell type transform. Also, we give series representation of the heat transform when the initial temperature is a power function.

The paper is to lay special emphasis on study to design new management system into current information management in order to expand a method such as a library management information system. Studying data resources on hand and a new system model for information service management have been formed and realized, and at the same time problems of the hidden dangers of data redundancy get solved. The new system is called as a post-information management and the current system called as a pre-information management system. Whole information management system (IMS) consists of two systems, PrIMS and PoIMS. PoIMS is main foundations of statistics and analysis data. We offer a post-information management system which focuses on design system at data statistics and analysis with formulas. It is applied the retrieval combined models under multi-restrictive conditions and theories to the lending book rates in a library with PoIMS.